SHIPPING + RETURNS
Orders within the United States can ship Economy for $8 or Express for $15. All international orders will ship for $30. Free local pick up is also available.
Please allow 2-3 business days for orders to process and ship.
Sale items are not eligible for return.
We welcome returns for store credit or exchange only. Items are only accepted if they are returned unworn, tags attached, and in the exact condition they were received. If you would like to return an item, please email returns@iHeartNiu.com within 14 days of completed delivery. Once you complete the form, please wait for confirmation before sending the item(s) back. Shipping costs for returns is the customer's responsibility, but they will receive free shipping on their exchange / purchase with store credit. We can send you a return label for $8, which will be taken out of your store credit.
You will be notified via email whether or not your return has been accepted within 2 business days of completed delivery.